Saturday 2 June 2012

The Boiler House (Burger Week)

The Grid newspaper ran a Burger Week promotion from May 29th to June 3rd. 19 restaurants added a $5 burger to their menu and a few restaurants added a premium "Black Tie burger" and donated $5 of the proceeds of the burgers to The Stop Community Food Center.
 
In the historic Distillery District, The Boiler House was a participant in Burger Week:

They served a Black Angus Cheeseburger with smoked gouda cheese and portabello mushroom

It was a very tiny gourmet burger. 
The lightly buttered and toasted bun was much bigger than the actual meat patty. The meat patty was juicy and tasty. I really liked the gouda cheese, fresh lettuce and tomatoes, but the portobello mushroom was super tiny (it spanned less than half of the burger - it was like a mushroom disappearing act)

We also got ripped off with the Yukon Gold Fries: we ordered some fries to share and they were in the tiniest little container (like 1/4 of size of the burger plate) and they charged us $7...$7 for a tiny single portion of fries!

Our biggest complaint was the service. It was really slow from when we entered the restaurant to when we left. When we arrived for a late lunch, there were a few clean tables available and we thought we would be seated immediately. However, the hostess kept disappearing and it got so bad that the couple in front of us were so fed up that they just left the restaurant. 
I don't think the restaurant was used to such high volume of people because it seemed like they were ill-equipped to deal with all the customers ordering the $5 burger. The wait staff were slow, but the food came out pretty quickly. 

Overall: I wasn't particularly impressed with the service or the food (I was pretty unhappy with the fries). I understand that Burger Week is supposed to be a promotion, but at the same time, the restaurants are  making an impression on people. They should be whetting their appetites and enticing them to come back and try the regular menu (and I definitely didn't get that from the Boiler House).

Boiler House on Urbanspoon

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